To report a claim call (800) 218-3206,
or fax a claim to (954) 958-1206
The Claims Department at Universal Property and Casualty
Insurance Company (UPCIC) is ready to help resolve your claim as quickly and
efficiently as possible. If you have suffered a loss or damage your claims
process begins here. Before you start the claim process the following steps
should be taken to minimize loss:
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Take photos of the damage.
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Take whatever steps you can to prevent further damage. Make sure it is safe to
make the temporary repairs and you are not risking injury to yourself or your
family and friends or risking further damage. Your claim representative can
provide you with recommendations and advice for undertaking any repairs.
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Remember to keep all your receipts for any temporary repairs you make. Also
retain receipts for living expenses as a result of the loss to your residence.
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While tempted to clean up as much as possible, especially after a hurricane, do
not throw away household belongings such as furniture or any personal items
until these items have been inspected by a UPCIC representative.
In the event of a natural disaster or catastrophe, such as a hurricane, the
number of claims being made by victims will be significant and everyone will be
trying to call at the same time. You may experience delays in connecting with
representatives. During the time of high call volumes you will still be able to
report claims 24 X 7. UPCIC has implemented a sophisticated computer telephony
system which will route your messages to representatives who will get back to
you.