Universal Property & Casualty is committed to ensuring the health and safety of our workforce and the communities within which we operate. As we respond to the growing concerns regarding the spread of COVID-19, our goal is to continue operations without interruption.


At this time, our customer service associates have migrated to work remotely. Our customer service lines continue to operate during normal business hours. Above all, Universal is here to serve you during this time.


We encourage you to access your account from home or on the go, 24/7, using UniversalProperty.com or our iOS mobile app. These platforms allow you to view and upload documents, make payments, file a claim, go paperless and more. We've made enhancements that make it easier and more convenient than ever to manage your account electronically.


Find New York specific information regarding COVID-19

Find New Jersey specific information regarding COVID-19


For additional information about COVID-19, get the latest report from the Centers for Disease Control at CDC.gov or your local health department website.


Please stay healthy and safe and know that Universal is here for you!